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Got a question? Check out the FAQs below or visit the FAQ page to browse commonly asked questions or submit a question.

Need help? Complete the contact form below. Our normal business hours are Monday through Friday between 8:00am-4:30pm, except for some holidays. We do our best to reply within two business days.

Interested in sharing feedback? We want to hear about your experience using IllinoisworkNet.com in a short, anonymous questionnaire.

Feedback Survey

To Apply for the WIOA Program:

The WIOA Application is ONLY available through local Illinois workNet Center/American Job Centers. Find a Center near you by visiting the Service Finder and filtering by City or Zip Code: IllinoisworkNet.com/ServiceFinder

All WIOA Approved Training Programs and Providers are found using the search: IllinoisworkNet.com/WIOATrainingSearch

Illinois workNet cannot assist with Unemployment Insurance-related inquiries.

The Illinois Department of Employment Security (IDES) manages Illinois' unemployment insurance program.

To apply for unemployment insurance, visit IDES.Illinois.gov/Unemployment.
To certify for unemployment insurance benefits, visit IDES.Illinois.gov/Unemployment/Certify.
If you have questions about Unemployment Insurance, please call the IDES Claimant Service Center at (800) 244-5631 or (866) 488-4016 TTY.

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Contact Us

Contact Us